Frequently Asked Questions
Please check below to see if there are answers to any of your questions. Otherwise email us directly and we will be happy to help.
What is Providence Health?
Providence Health is an approved registered NDIS provider. It means that we are authorised to provide certain services to you as long as you have been registered with the NDIS.
Do you have qualified staff?
All staff are well-trained and qualified to provide the services that we offer.
How do I pay for services provided?
Payments for services will come from either the NDIS directly for those whose funding is controlled through the NDIS or for some clients who are in control of their own funding these will be invoiced directly.
What help do you offer?
Our role is to work with you and your completed plan to support you in the process of pursuing an independent life as much as possible. We will work closely with you in the realisation of your plans and objectives.
What if I am not happy with the services?
We welcome you to contact us to discuss your concerns. We are here to help and we welcome your feedback.